EMERGENCY HELPLINE
If you or someone you support is facing a housing emergency, we're here—day or night.
📞 24-Hour Helpline: Call us anytime on 0800 488 0101. Our team is available 24/7 to offer guidance, support and urgent assistance.
💬 Live Chat : We have recently launched a dedicated WhatsApp helpline to make it even easier to reach us. You can message us directly for real time support, whether you're in crisis or simply need advice.
We’re here to help with:
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Emergency accommodation needs
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Urgent property maintenance issues
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Support for vulnerable individuals or families
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Rapid response coordination with local services
Your safety and wellbeing are our priority. Don’t hesitate to reach out.
If you or someone you know is struggling with suicidal thoughts or emotional distress, please reach out. These organisations offer free, confidential support:
Samaritans:
Call 116 123 (free, 24/7).
Offers emotional support for anyone in distress, anytime.
National Suicide Prevention Helpline UK:
Call 0800 587 0800.
Alternative: 0800 689 0880.
Available daily from 6pm to midnight.
CALM (Campaign Against Living Miserably)
Call 0800 58 58 58.
Webchat available at thecalmzone.netSupport for anyone feeling overwhelmed.
Open 5pm–midnight every day.
Papyrus HOPELINE247(for people under 35)
Call 0800 068 41 41.
Text 07860 039967.
Email pat@papyrus-uk.org.
Available 24/7 for young people and those supporting them.
Childline(for children and young people under 19).
Call 0800 1111.
Free, confidential support available 24/7.
SOS Silence of Suicide.
Call 0808 115 1505.
Email contact@sossilenceofsuicide.org
Open Mon–Fri: 8pm–midnight, Sat–Sun: 4pm–midnight.
Shout(Text support service).
Text "SHOUT" to 85258.
Free, confidential text support available 24/7.
🔴 In a life-threatening emergency, always dial 999 or go directly to your nearest A&E.